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How To Dispute A Charge On Your Credit Card
By: Jean Martin
• You need to write to the creditor at the address shown on your statement for
"billing inquiries. You must Include your name, address, account number, and a
description of any errors.
• Send your letter of dispute as soon as possible. It must reach the creditor
within 60 days after the first bill containing the errors was mailed to you. The
creditor has to acknowledge your complaint in writing within 30 days of receipt.
At the latest, the dispute must be resolved within two billing cycles, but not
more than 90 days.
Unauthorized Charges. If your credit card is used without your permission, you
could be held responsible for up to $50 per card.
If you report the loss before the card is used, you can't be held responsible
for any unauthorized charges.
To minimize your liability, it is imperative that you report the loss as soon as
possible. Most issuers have 24-hour toll-free telephone numbers to accept
emergency information. If you have managed to notify your credit card company by
telephone it's important that you follow-up with a letter which includes your
account number, the date you noticed your card missing, and the date you
reported the loss.
If you have a dispute about merchandise or services. You can dispute charges for
unsatisfactory goods or services.
To do so, you must:
• Have made the purchase in your home state or within 100 miles of your current
billing address. The charge must be for more than $50. These limitations don't
apply if the seller also is the card issuer or if a special business
relationship exists between the seller and the credit card issuer.
• First make a good faith effort to resolve the dispute with the seller. No
special procedures are required to do so.
If these conditions don't apply, you may want to consider filing an action in
the Small Claims Court.
About the Author:
Jay Martin ic the new Financial Director of
www.findcreditcardstoday.com
and is dedicated to providing relevant information to people seeking the best
way of choosing a credit card.
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