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Closing Your Credit Card Account
By: Joseph Kenny
It is one of the most frustrating feelings in the world. You’re trying to rid
yourself of your debts. You’re putting more and more of your paycheck towards
your credit cards. You’re gradually paying them off. Finally, the day arrives
when you clear the entire outstanding balance. The card is finally cleared. A
huge weight has been lifted from your shoulders and you can go to sleep at night
knowing that you’ve got one less worry in life.
Credit Card Company
Does your credit card company share your joy? Do they congratulate you on taking
care of a pressing anxiety in your life? In fact they do the exact opposite.
It’s not really surprising, after all you’re their customer and they’re losing
your business. But who would have guessed the lengths they go to stop you
closing your account. Recently my wife has been closing a couple of credit card
accounts and when she zeroes out the account and calls to tell them to close it,
she’s sometimes insisting with them for ten minutes that she doesn’t want the
account any longer, she doesn’t need it for emergencies, she doesn’t want a
lower interest rate, and she doesn’t want any special offers. She just wants to
close the account.
Our Personal Experience
Bad as that sort of behaviour is, it’s not the worst. On one of her credit
cards, she had a magazine subscription. She had tried cancelling the
subscription but the company involved refused to stop charging her account. So
when the time finally came that she could close her account she paid them off,
paid off all her other bills, and told the credit card company that she wanted
to close her account. After the usual to and fro, they finally agreed to close
her account for her.
Hey! We Cancelled!
Thinking all her accounts were closed we went on a trip. When we returned two
months later, two bills were awaiting her from the company. The magazine company
had not surprisingly attempted to bill her again. She thought she was free of
them by closing the account they had access to. Well, the card company, without
notifying her or conferring with her in any way, simply paid the magazine
company, and billed my wife. When we didn’t pay they that they allowed a charge
from the magazine company for the next month and added a late payment charge.
When we returned she owed over $100 on an account they had confirmed with her
they had closed.
We’re still disputing the charges but the bottom line is it’s pretty hard to
escape the nasty clutches of credit card companies.
About the Author:
Joseph Kenny is the webmaster of the UK credit card comparison site
http://www.creditcards121.com/, where you can find a selection of credit card
advice. For US visitors there is also the comparison site
http://www.credit-cards-info.com/
for all US interest free offers.
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